2019 Annual Freddie Awards (29th) Results

C.R. Smith Museum | Dallas, TX

April 25th, 2019

Airline

Program of the YearSouthwest Airlines > Rapid Rewards
Best Elite ProgramAmerican Airlines > AAdvantage
Best PromotionAvianca > LifeMiles
Best Customer ServiceSouthwest Airlines > Rapid Rewards
Best Redemption AbilitySouthwest Airlines > Rapid Rewards

210 AWARD — Air Canada > Aeroplan
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Hotel

Program of the YearMarriott Hotels > Marriott Bonvoy
Best Elite ProgramHyatt > World of Hyatt
Best PromotionMarriott Hotels > Marriott Bonvoy
Best Customer ServiceCaesars Entertainment > Caesars Rewards
Best Redemption AbilityMarriott Hotels > Marriott Bonvoy

210 AWARD — Caesars Entertainment > Caesars Rewards
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Credit Card

Best Loyalty Credit CardSouthwest Airlines > Rapid Rewards Premier Credit Card from Chase

Airline

Program of the Year — Norwegian Air > Norwegian Reward
Best Elite Program —Aeroflot > Aeroflot Bonus
Best PromotionAIR FRANCE/KLM > Flying Blue
Best Customer Service — Aeroflot > Aeroflot Bonus
Best Redemption Ability AIR FRANCE/KLM > Flying Blue

210 AWARDTAP Air Portugal > Miles&Go
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Hotel

Program of the Year Accor Hotels > Le Club Accorhotels
Best Elite ProgramMarriott Hotels > Marriott Bonvoy 
Best PromotionIHG > IHG Rewards Club 
Best Customer ServiceAccor Hotels > Le Club Accorhotels
Best Redemption AbilityIHG > IHG Rewards Club

210 AWARD NH Hotel Group > NH Rewards
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Credit Card

Best Affinity Credit CardNorwegian Air – Norwegian Reward > Norwegian Card from Bank Norwegian

Airline

Program of the YearVirgin Australia > Velocity
Best Elite ProgramVirgin Australia > Velocity
Best PromotionVirgin Australia > Velocity
Best Customer ServiceVirgin Australia > Velocity
Best Redemption AbilityVirgin Australia > Velocity

210 AWARDANA > ANA Mileage Club
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Hotel

Program of the YearIHG > IHG Rewards Club 
Best Elite ProgramHyatt > World of Hyatt
Best PromotionIHG > IHG Rewards Club
Best Customer ServiceAccor Hotels > Le Club Accorhotels
Best Redemption AbilityIHG > IHG Rewards Club 

210 AWARDITC Hotels > Club ITC
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Credit Card

Best Affinity Credit CardAmerican Express > Membership Rewards from American Express