April 27 – 28 2016 // Mandalay Bay, Las Vegas
Flightglobal and Global Flight are proud to once again partner with the legendary Freddie Awards to bring you the best examples of brilliance in the Frequent Flyer world.
Chaired by leading industry analyst Ravindra Bhagwanani, Founder and Managing Director of Global Flight, be part of this valuable event and benefit from an exceptional agenda, designed to deliver the best content to senior loyalty professionals through case studies, panel debates and evidence led presentations.
Agenda highlights include:
- Learn how to manage customer expectations during pinnacle program changes
- 2016 Loyalty Award winners will share key components of their winning programs
- Reviewing the role of attractive mileage conversions
- Making the most of cost savings without compromising on service quality
- A head to head debate between customer ambassadors and industry experts
- Research insights into frequent travellers across different markets
- Reviewing the ROI of performance and promotions
- Learning how to achieve differentiation through innovation
Special rates available for Airlines, Partners, Suppliers and Consultants. Plus! Your conference booking includes a place at the industry renowned Freddie Awards 2016.