The top four finishers in this category are Jet Airways JetPrivilege, Etihad Guest, Gulf Air Falconflyer and Virgin Australia Velocity.

Accepting the Freddie Award for JetPrivilege is Siva Ramachandran, Regional Vice President – Americas. “It’s great to be appreciated. This airline prides itself on customer service. Thank you very much.”

Congratulations to JetPrivilege with a great win with an 8.87 value vote.

This is not the first dance with a Freddie Award for Best Customer Service for Jet Airways JetPrivilege. The program has won the award two other times. Members tell us the customer service representatives are very helpful and concerns are quickly addressed.