2022 Annual Freddie Awards (31st) Results

The National WWII Museum / The Boeing Center | New Orleans, LA

April 21st, 2022

Airline

Program of the Year — Southwest Airlines – Rapid Rewards
Best Elite Program — American Airlines – AAdvantage
Best Promotion — Avianca – LifeMiles – 175% Bonus on Purchased Miles
Best Customer Service — Southwest Airlines – Rapid Rewards
Best Redemption Ability — Air Canada – Aeroplan

210 AWARD — Air Canada – Aeroplan
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Hotel

Program of the Year — Marriott Hotels – Marriott Bonvoy
Best Elite Program — Marriott Hotels – Marriott Bonvoy
Best Promotion — Caesars Entertainment – Caesars Rewards – Earn for Next Year
Best Customer Service — Caesars Entertainment – Caesars Rewards
Best Redemption Ability — Marriott Hotels – Marriott Bonvoy

210 AWARD — Hyatt Hotels – World of Hyatt
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Credit Card

Best Loyalty Credit Card — Southwest Airlines Rapid Rewards Premier Credit Card

Airline

Program of the Year — TAP Air Portugal – Miles&Go
Best Elite Program — TAP Air Portugal – Miles&Go
Best Promotion — TAP Air Portugal – Miles&Go – Black Friday
Best Customer ServiceTAP Air Portugal – Miles&Go
Best Redemption Ability — TAP Air Portugal – Miles&Go

210 AWARD — Virgin Atlantic – Flying Club
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Hotel

Program of the Year Accor – ALL Accor Live Limitless
Best Elite Program — Accor – ALL Accor Live Limitless
Best Promotion — Marriott Hotels – Marriott Bonvoy – Better Two-gether
Best Customer Service — Accor – ALL Accor Live Limitless
Best Redemption Ability — Accor – ALL Accor Live Limitless

210 AWARD — GHA – GHA Discovery
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Credit Card

Best Affinity Credit Card — American Express – Membership Rewards

Airline

Program of the Year — Singapore Airlines – KrisFlyer
Best Elite ProgramSingapore Airlines – KrisFlyer
Best PromotionSingapore Airlines – KrisFlyer – Earn Status Credit without Flying
Best Customer ServiceSingapore Airlines – KrisFlyer
Best Redemption AbilitySingapore Airlines – KrisFlyer

210 AWARD — Garuda Indonesia – GarudaMiles
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

 

Hotel

Program of the Year — ITC Hotels – Club ITC
Best Elite ProgramITC Hotels – Club ITC
Best PromotionITC Hotels – Club ITC – Reduced Requalification Requirements
Best Customer Service — Marriott Hotel – Marriott Bonvoy
Best Redemption Ability ITC Hotels – Club ITC

210 AWARD — Shangri-La – Circle
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Credit Card

Best Affinity Credit Card — American Express Singapore Airlines KrisFlyer Credit Card