2019 Annual Freddie Awards (29th) Results

C.R. Smith Museum | Dallas, TX

April 25th, 2019

Airline

Program of the Year — Southwest Airlines > Rapid Rewards
Best Elite Program — American Airlines > AAdvantage
Best Promotion — Avianca > LifeMiles
Best Customer Service — Southwest Airlines > Rapid Rewards
Best Redemption Ability — Southwest Airlines > Rapid Rewards

210 AWARD — Air Canada > Aeroplan
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Hotel

Program of the Year — Marriott Hotels > Marriott Bonvoy
Best Elite Program — Hyatt > World of Hyatt
Best Promotion — Marriott Hotels > Marriott Bonvoy
Best Customer Service — Caesars Entertainment > Caesars Rewards
Best Redemption Ability — Marriott Hotels > Marriott Bonvoy

210 AWARD — Caesars Entertainment > Caesars Rewards
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Credit Card

Best Loyalty Credit Card — Southwest Airlines > Rapid Rewards Premier Credit Card from Chase

Airline

Program of the Year — Norwegian Air > Norwegian Reward
Best Elite Program —Aeroflot > Aeroflot Bonus
Best Promotion — AIR FRANCE/KLM > Flying Blue
Best Customer Service — Aeroflot > Aeroflot Bonus
Best Redemption Ability — AIR FRANCE/KLM > Flying Blue

210 AWARD — TAP Air Portugal > Miles&Go
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Hotel

Program of the Year — Accor Hotels > Le Club Accorhotels
Best Elite Program — Marriott Hotels > Marriott Bonvoy
Best Promotion — IHG > IHG Rewards Club
Best Customer Service — Accor Hotels > Le Club Accorhotels
Best Redemption Ability — IHG > IHG Rewards Club

210 AWARD — NH Hotel Group > NH Rewards
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Credit Card

Best Affinity Credit Card — Norwegian Air – Norwegian Reward > Norwegian Card from Bank Norwegian

Airline

Program of the Year — Virgin Australia > Velocity
Best Elite Program — Virgin Australia > Velocity
Best Promotion — Virgin Australia > Velocity
Best Customer Service — Virgin Australia > Velocity
Best Redemption Ability — Virgin Australia > Velocity

210 AWARD — ANA > ANA Mileage Club
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Hotel

Program of the Year — IHG > IHG Rewards Club
Best Elite Program — Hyatt > World of Hyatt
Best Promotion — IHG > IHG Rewards Club
Best Customer Service — Accor Hotels > Le Club Accorhotels
Best Redemption Ability — IHG > IHG Rewards Club

210 AWARD — ITC Hotels > Club ITC
** The 210 Award is given to the best scoring program that is ranked by fewer than 10% of voters. It’s meant to recognize an up and coming program delivering value to members that may not yet be on the radar of as many frequent travelers.

Credit Card

Best Affinity Credit Card — American Express > Membership Rewards from American Express

Past events: