Southwest Rapid Rewards has always placed a high priority on providing stellar customer service and going the extra mile for customers. Members can call customer service 24/7 and unlike many programs, Rapid Rewards does not charge a phone booking fee to make award flight reservations over the phone. This is a commanding win with an impressive 9.00 ranking and 50 percent of those voting in this category.

Southwest Airlines has seven representatives of the company here tonight including Jonathan Clarkson, Director Rapid Rewards.

Jonathan accepts the award, and says, “Thank you very much!”