This is the fourth time SAS EuroBonus has won a Freddie Award for Best Customer Service through the years. EuroBonus holds on to the Freddie by a very thin margin above AIR FRANCE – KLM Flying Blue. EuroBonus reaches out to its members on Twitter, Facebook and YouTube and is readily available on the phone and via email. Members are satisfied with how EuroBonus responds to their needs and give the program high marks for customer service.
Martin Wassborn, Director CRM and Nils Lindhe, Vice President – Loyalty, are attending the Freddie Awards tonight.They accept the award with a smile and quick exit.