2016 Annual Freddie Awards (26th) Results
T-Mobile Arena | Las Vegas, NV
April 28th, 2016
Airline
Program of the Year — Southwest Airlines – Rapid Rewards
Best Elite Program — American Airlines – AAdvantage
Best Promotion — Avianca – LifeMiles
Best Customer Service — Southwest Airlines – Rapid Rewards
Best Redemption Ability — Avianca – LifeMiles
210 AWARD — Avianca – LifeMiles
Hotel
Program of the Year — Marriott Hotels – Marriott Rewards
Best Elite Program — Hyatt – Gold Passport
Best Promotion — MGM – M life
Best Customer Service — Marriott Hotels – Marriott Rewards
Best Redemption Ability — Marriott Hotels – Marriott Rewards
210 AWARD — MGM – M life
Credit Card
Best Loyalty Credit Card — Starwood – Starwood Preferred Guest from American Express
Airline
Program of the Year — AIR FRANCE/KLM – Flying Blue
Best Elite Program — Lufthansa – Miles & More
Best Promotion — AIR FRANCE/KLM – Flying Blue
Best Customer Service — AIR FRANCE/KLM – Flying Blue
Best Redemption Ability — AIR FRANCE/KLM – Flying Blue
210 AWARD — Norwegian Air – Norwegian Reward
Hotel
Program of the Year — Accor Hotels – Le Club Accorhotels
Best Elite Program — Starwood – Starwood Preferred Guest
Best Promotion — Accor Hotels – Le Club Accorhotels
Best Customer Service — Accor Hotels – Le Club Accorhotels
Best Redemption Ability — IHG – IHG Rewards Club
210 AWARD — IHG – IHG Rewards Club
Credit Card
Best Affinity Credit Card — Flying Blue American Express Card
Airline
Program of the Year — Virgin Australia – Velocity
Best Elite Program — EL AL – Matmid Club
Best Promotion — EL AL – Matmid Club
Best Customer Service — Virgin Australia – Velocity
Best Redemption Ability — Virgin Australia – Velocity
210 AWARD — Jet Airways – JetPrivilege
Hotel
Program of the Year — Accor Hotels – Le Club Accorhotels
Best Elite Program — Hyatt – Gold Passport
Best Promotion — Accor Hotels – Le Club Accorhotels
Best Customer Service — IHG – IHG Rewards Club
Best Redemption Ability — IHG – IHG Rewards Club
210 AWARD — ITC Hotels – Club ITC
Credit Card
Best Affinity Credit Card — ADIB Etihad Guest VISA Card