Resource Center
Representing the voice of the frequent flyer.
The Freddie Awards rate the best frequent flyer and frequent guest programs in the world. Members do the voting; the merits of what each program offers determine the winners.
Promote the Vote
Banners, badges and ballot links for programs rallying their members.
Open →Media Kit
Logos, icons and trophy imagery, plus usage guidance for press and partners.
Open →Winners Resources
You've won a Freddie — here's how to make the most of it.
Open →Campaign Archives
A decade of Get Out the Vote creative from loyalty programs worldwide.
Open →Eligibility
The Freddies are open to all travel loyalty programs worldwide — airlines, hotels and credit cards.
- The program uses a currency such as miles, points or credit in a frequent flyer or frequent guest program.
- Credit card programs must hold at least one redemption relationship with an airline or hotel loyalty program.
- Programs that have won a Freddie in the past are always eligible in the current balloting year.
- There is no limit to the number of Freddie Awards a program may win.
Judging process
A Call for Entry establishes the nominees. Programs may enter any category, including submitting a promotion for Best Promotion; the editorial staff of InsideFlyer and the Freddie Award Committee also nominate where appropriate.
Special Honorees are selected by the Freddie Award Committee — individuals whose influence has shaped the direction of travel loyalty over the year.
Voting runs February 15 to March 31 annually. Every ballot undergoes a robust technical audit. Voters choose one of three geographic regions and can vote in nine languages: English, German, Spanish, French, Mandarin, Japanese, Italian, Korean and Arabic.
Entry categories
Airline
- Best Customer Service
- Best Earning Promotion
- Best Elite Level
- Best Redemption Ability
- Program of the Year
- 210 Award
Hotel
- Best Customer Service
- Best Earning Promotion
- Best Elite Level
- Best Redemption Ability
- Program of the Year
- 210 Award
Credit Card
- Best Loyalty Card
- 210 Award
Annual timeline
December – January
Nominations received; program names, logos and co-brand card details verified.
January – February
Nominations checked, translated into every ballot language, uploaded and tested.
February 15 – March 31
Programs promote the vote and members cast ballots across three regions.
April – May
Ballots audited, results certified and the ceremony is held.
Disclosure
We acknowledge the excellence of technology but are also aware of its potential conflicts, and we take those conflicts seriously. The Freddie Awards Committee and staff do not select the winners or influence the balloting in any way. Nominees are determined by the industry to be listed on the ballot; the winners are entirely in the hands of travel loyalty program members worldwide, voting through an independent process.