Another category in which TAP Miles&Go show excellence this year, a full point higher rating to capture another Freddie Award in 2022 than Lufthansa Miles & More in the #2 spot besting Air France KLM Flying Blue in #3. Both Flying Blue and Lufthansa have won this award before, Flying Blue in 2016 and Lufthansa in 2015. And if you are wondering, SAS EuroBonus won in 2014. Aeroflot had a three-year streak from 2017-2019 and Norwegian Reward won in 2020. No one program owns this category which we think is a good thing. Congrats to Miles&Go, may this start something for you but also to the past winners …. but a little bit more of how you say—thank you.

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Full Voting Results

Rank	Best Customer Service – Airlines (Europe & Africa)	Rating
1	TAP Air Portugal Miles&Go	9.25
2	Lufthansa Miles & More	8.25
3	Air France KLM Flying Blue	7.81
4	Turkish Airlines Miles&Smiles	7.21
5	British Airways Executive Club	7.18
6	Virgin Atlantic Flying Club	7.16
7	Aegean Miles Bonus	6.77
8	Norwegian Air Shuttle Norwegian Reward	6.67
9	SAS EuroBonus	6.58
10	Alitalia MileMiglia	6.31
11	Iberia Plus	6.30
12	FinnAir Plus	6.29
13	South African Airways Voyager	6.19
14	Icelandair Saga Club	6.03
15	Air Europa Suma	6.01
16	airBaltic Club	5.80
17	Vueling Club	5.77