2004 Freddie Award winners
16th Annual Freddie Awards · The Embassy Suites Hotel, New York, NY · April 29, 2004
35 awards presented
The Americas
Airlines
Best Award
Southwest Airlines Rapid Rewards
Best Redemption Ability
Southwest Airlines Rapid Rewards
Best Promotion
Southwest Airlines Rapid Rewards
Best Customer Service
Southwest Airlines Rapid Rewards
Best Elite Program
America West Airlines FlightFund
Best Member Communications
Alaska Airlines Mileage Plan
Best Website
Southwest Airlines Rapid Rewards
Program of the Year
Alaska Airlines Mileage Plan
Hotels
Best Award
IHG Priority Club Rewards
Best Redemption Ability
Starwood Preferred Guest
Best Promotion
IHG Priority Club Rewards
Best Elite Program
Starwood Preferred Guest
Best Member Communications
IHG Priority Club Rewards
Best Website
Starwood Preferred Guest
Program of the Year
Starwood Preferred Guest
Credit Cards
Best Loyalty Credit Card
Diners Club Club Rewards
International
Airlines
Best Award
TAP Air Portugal Navigator
Best Redemption Ability
Emirates Skywards
Best Promotion
Swiss TravelClub
Best Customer Service
Virgin Atlantic Airways Flying Club
Best Elite Program
KLM Flying Dutchman
Best Member Communications
Virgin Atlantic Airways Flying Club
Best Website
Swiss TravelClub
Program of the Year
SAS EuroBonus
Hotels
Best Award
Starwood Preferred Guest
Best Redemption Ability
Starwood Preferred Guest
Best Promotion
IHG Priority Club Rewards
Best Customer Service
Starwood Preferred Guest
Best Elite Program
Starwood Preferred Guest
Best Member Communications
IHG Priority Club Rewards
Best Website
IHG Priority Club Rewards
Program of the Year
Starwood Preferred Guest
Credit Cards
Best Loyalty Credit Card
American Express Membership Rewards
Special Awards
Special Recognition
Distinguished Achievement Award
Congressman C.A. Dutch Ruppersberger
Industry Impact Award
Air Canada Aeroplan