2016 Freddie Award winners
26th Annual Freddie Awards · T-Mobile Arena, Las Vegas, NV · April 28, 2016
39 awards presented
The Americas
Airlines
Program of the Year
Southwest Airlines Rapid Rewards
Best Elite Program
American Airlines AAdvantage
Best Promotion
Avianca LifeMiles
Best Customer Service
Southwest Airlines Rapid Rewards
Best Redemption Ability
Avianca LifeMiles
Up and Coming Program
Avianca LifeMiles
Hotels
Program of the Year
Marriott Rewards
Best Elite Program
Hyatt Gold Passport
Best Promotion
MGM M life
Best Customer Service
Marriott Rewards
Best Redemption Ability
Marriott Rewards
Up and Coming Program
MGM M life
Credit Cards
Best Loyalty Credit Card
Starwood Preferred Guest from American Express
Europe & Africa
Airlines
Program of the Year
AIR FRANCE/KLM Flying Blue
Best Elite Program
Lufthansa Miles & More
Best Promotion
AIR FRANCE/KLM Flying Blue
Best Customer Service
AIR FRANCE/KLM Flying Blue
Best Redemption Ability
AIR FRANCE/KLM Flying Blue
Up and Coming Program
Norwegian Reward
Hotels
Program of the Year
Accor Hotels Le Club Accorhotels
Best Elite Program
Starwood Preferred Guest
Best Promotion
Accor Hotels Le Club Accorhotels
Best Customer Service
Accor Hotels Le Club Accorhotels
Best Redemption Ability
IHG Rewards Club
Up and Coming Program
IHG Rewards Club
Credit Cards
Best Loyalty Credit Card
Flying Blue American Express Card
Middle East & Asia Pacific
Airlines
Program of the Year
Virgin Australia Velocity
Best Elite Program
EL AL Matmid Club
Best Promotion
EL AL Matmid Club
Best Customer Service
Virgin Australia Velocity
Best Redemption Ability
Virgin Australia Velocity
Up and Coming Program
Jet Airways JetPrivilege
Hotels
Program of the Year
Accor Hotels Le Club Accorhotels
Best Elite Program
Hyatt Gold Passport
Best Promotion
Accor Hotels Le Club Accorhotels
Best Customer Service
IHG Rewards Club
Best Redemption Ability
IHG Rewards Club
Up and Coming Program
ITC Hotels Club ITC
Credit Cards
Best Loyalty Credit Card
ADIB Etihad Guest VISA Card