Best Airline Elite Program [Americas] American AAdvantage

Elite members are happy with American AAdvantage and the program wins Best Elite Program in the Americas for the third consecutive year, just squeezing past Southwest Rapid Rewards. Top-tier elites get eight confirmed one-way systemwide upgrades from most fares and unlimited complimentary upgrades on domestic flights. Platinum members receive a 100 percent flight bonus. Members report that the elite help desk also provides exemplary customer service.

Suzanne Rubin, President AAdvantage Loyalty Program, accepts the award.