2018 Freddie Award winners
28th Annual Freddie Awards · Museum of Flight, Seattle, WA · April 26, 2018
39 awards presented
The Americas
Airlines
Program of the Year
Southwest Airlines Rapid Rewards
Best Elite Program
American Airlines AAdvantage
Best Promotion
Southwest Rapid Rewards
Best Customer Service
Southwest Airlines Rapid Rewards
Best Redemption Ability
Southwest Airlines Rapid Rewards
Up and Coming Program
Avianca LifeMiles
Hotels
Program of the Year
Marriott Rewards
Best Elite Program
Marriott Rewards
Best Promotion
MGM M life Rewards
Best Customer Service
Marriott Rewards
Best Redemption Ability
Marriott Rewards
Up and Coming Program
MGM M life Rewards
Credit Cards
Best Loyalty Credit Card
Southwest Airlines Rapid Rewards Premier Credit Card
Chase
Europe & Africa
Airlines
Program of the Year
Norwegian Reward
Best Elite Program
Aeroflot Bonus
Best Promotion
Norwegian Reward
Best Customer Service
Aeroflot Bonus
Best Redemption Ability
Aeroflot Bonus
Up and Coming Program
Aeroflot Bonus
Hotels
Program of the Year
Accor Hotels Le Club Accorhotels
Best Elite Program
Marriott Rewards
Best Promotion
Accor Hotels Le Club Accorhotels
Best Customer Service
Accor Hotels Le Club Accorhotels
Best Redemption Ability
Accor Hotels Le Club Accorhotels
Up and Coming Program
IHG Reward Club
Credit Cards
Best Loyalty Credit Card
American Express Membership Rewards
Middle East & Asia Pacific
Airlines
Program of the Year
Virgin Australia Velocity
Best Elite Program
Virgin Australia Velocity
Best Promotion
Emirates Skywards
Best Customer Service
Virgin Australia Velocity
Best Redemption Ability
Virgin Australia Velocity
Up and Coming Program
Saudia Alfursan
Hotels
Program of the Year
IHG Rewards Club
Best Elite Program
Starwood Preferred Guest
Best Promotion
IHG Rewards Club
Best Customer Service
Accor Hotels Le Club Accorhotels
Best Redemption Ability
Accor Hotels Le Club Accorhotels
Up and Coming Program
TAJ Innercircle
Credit Cards
Best Loyalty Credit Card
ADCB Etihad Guest Above Visa Card