2019 Freddie Award winners
29th Annual Freddie Awards · C.R. Smith Museum, Dallas, TX · April 25, 2019
39 awards presented
The Americas
Airlines
Program of the Year
Southwest Airlines Rapid Rewards
Best Elite Program
American Airlines AAdvantage
Best Promotion
Avianca LifeMiles
Best Customer Service
Southwest Airlines Rapid Rewards
Best Redemption Ability
Southwest Airlines Rapid Rewards
Up and Coming Program
Air Canada Aeroplan
Hotels
Program of the Year
Marriott Bonvoy
Best Elite Program
World of Hyatt
Best Promotion
Marriott Bonvoy
Best Customer Service
Caesars Rewards
Best Redemption Ability
Marriott Bonvoy
Up and Coming Program
Caesars Rewards
Credit Cards
Best Loyalty Credit Card
Southwest Airlines Rapid Rewards Premier Credit Card from Chase
Europe & Africa
Airlines
Program of the Year
Norwegian Reward
Best Elite Program
Aeroflot Bonus
Best Promotion
AIR FRANCE/KLM Flying Blue
Best Customer Service
Aeroflot Bonus
Best Redemption Ability
AIR FRANCE/KLM Flying Blue
Up and Coming Program
TAP Air Portugal Miles&Go
Hotels
Program of the Year
Accor Hotels Le Club Accorhotels
Best Elite Program
Marriott Bonvoy
Best Promotion
IHG Rewards Club
Best Customer Service
Accor Hotels Le Club Accorhotels
Best Redemption Ability
IHG Rewards Club
Up and Coming Program
NH Rewards
Credit Cards
Best Loyalty Credit Card
Norwegian Reward
Norwegian Card from Bank Norwegian
Middle East & Asia Pacific
Airlines
Program of the Year
Virgin Australia Velocity
Best Elite Program
Virgin Australia Velocity
Best Promotion
Virgin Australia Velocity
Best Customer Service
Virgin Australia Velocity
Best Redemption Ability
Virgin Australia Velocity
Up and Coming Program
ANA Mileage Club
Hotels
Program of the Year
IHG Rewards Club
Best Elite Program
World of Hyatt
Best Promotion
IHG Rewards Club
Best Customer Service
Accor Hotels Le Club Accorhotels
Best Redemption Ability
IHG Rewards Club
Up and Coming Program
ITC Hotels Club ITC
Credit Cards
Best Loyalty Credit Card
Membership Rewards from American Express