2020 Freddie Award winners
30th Annual Freddie Awards · Virtual Ceremony, Colorado Springs, CO · April 30, 2020
39 awards presented
The Americas
Airlines
Program of the Year
Southwest Airlines Rapid Rewards
Best Elite Program
American Airlines AAdvantage
Best Promotion
Avianca LifeMiles
Best Customer Service
Southwest Airlines Rapid Rewards
Best Redemption Ability
Southwest Airlines Rapid Rewards
Up and Coming Program
Air Canada Aeroplan
Hotels
Program of the Year
Marriott Bonvoy
Best Elite Program
World of Hyatt
Best Promotion
Marriott Bonvoy
Best Customer Service
MGM M life Rewards
Best Redemption Ability
Marriott Bonvoy
Up and Coming Program
ALL Accor Live Limitless
Credit Cards
Best Loyalty Credit Card
Southwest Airlines Rapid Rewards Premier Credit Card from Chase
Europe & Africa
Airlines
Program of the Year
Norwegian Reward
Best Elite Program
Aeroflot Bonus
Best Promotion
Norwegian Reward
Best Customer Service
Norwegian Reward
Best Redemption Ability
TAP Air Portugal Miles&Go
Up and Coming Program
TAP Air Portugal Miles&Go
Hotels
Program of the Year
ALL Accor Live Limitless
Best Elite Program
ALL Accor Live Limitless
Best Promotion
ALL Accor Live Limitless
Best Customer Service
ALL Accor Live Limitless
Best Redemption Ability
ALL Accor Live Limitless
Up and Coming Program
Choice Privileges
Credit Cards
Best Loyalty Credit Card
Norwegian Reward
Norwegian Card from Bank Norwegian
Middle East & Asia Pacific
Airlines
Program of the Year
Virgin Australia Velocity
Best Elite Program
Virgin Australia Velocity
Best Promotion
Virgin Australia Velocity
Best Customer Service
Virgin Australia Velocity
Best Redemption Ability
Virgin Australia Velocity
Up and Coming Program
AirArabia AirRewards
Hotels
Program of the Year
ALL Accor Live Limitless
Best Elite Program
Marriott Bonvoy
Best Promotion
Marriott Bonvoy
Best Customer Service
ITC Hotels Club ITC
Best Redemption Ability
ITC Hotels Club ITC
Up and Coming Program
Wyndham Rewards
Credit Cards
Best Loyalty Credit Card
Membership Rewards from American Express