Apr 26, 2012 | 2012 Freddie Awards, Best Elite Program
Finishing at the top are Hyatt Gold Passport, Taj Hotels & Resorts InnerCircle, Accor A|Club and Starwood Preferred Guest.
“First of all, I want to thank our members and frequent travelers. We hope to bring you even more benefits in the future and thank you for all of your support,” says Rene Mizwicki, Director, Loyalty Marketing.
Another repeat winner, Hyatt Gold Passport has some incredible properties in Asia and generous elite benefits—allowing Diamond status members to confirm a suite at booking four times a year, offering them lounge access or free full breakfast when no lounge is available, and providing Internet access for all elite members. These are benefits hard to ignore.
Apr 26, 2012 | 2012 Freddie Awards, Best Elite Program
The top four spots are occupied by Starwood Preferred Guest, Marriott Rewards, Hyatt Gold Passport and Hilton HHonors.
David Flueck, Vice President, Global Program & Operations, steps up to accept the award.
Starwood once again is singled out for excellence—this time, for their elite program. Even the lowest tier elites are well compensated with an additional 50 percent earning bonus. Among major programs, only Starwood and Hyatt offer upgrades to suites for their top tier elites—the benefit that elites usually value the most. Starwood announced a whole set of new elite benefits just before Freddie voting started—so members are feeling good about the program going forward.
Apr 26, 2012 | 2012 Freddie Awards, Best Loyalty Credit Card
The top four finishers are Delta SkyMiles American Express, Starwood Preferred Guest American Express, Alaska Airlines Visa Signature and Marriott Rewards Visa.
“Thanks everyone from AMEX, this is as much their award as it is ours,” says Kevin Pinto who accepts the award.
Loyalty program members love their plastic and the Delta SkyMiles American Express offers Medallion Qualifying Miles (elite-qualifying miles) as well as award miles, free checked bags for the cardmember and flying companions and even Delta Sky Club entry if you have the Delta Reserve Credit Card from American Express.
Apr 26, 2012 | 2012 Freddie Awards, Best Loyalty Credit Card
The top four finishers are Etihad Guest Above Credit Card, Jet Airways Citibank Credit Card, American Express Membership Rewards and Gulf Air Ahli United Bank Credit Card.
Barry Green, Vice President CRM & Loyalty, Etihad Guest accepts the Freddie Award.
Etihad Guest Above Credit Cards offer a host of benefits to make cardmembership a rewarding experience such as a bonus mile for every international purchase on top of what you would normally earn, fast-track to elite status, a “Miles Multiplier” program that awards bonus miles based on your card spend and many other benefits. And for those who want the miles without spending for a yearly fee, they can opt for two different fee-free versions of the card but still earn up to 1.25 miles per US dollar spent.
Apr 26, 2012 | 2012 Freddie Awards, Best Loyalty Credit Card
Robert Wuhl introduces Gary Leff to present the next award. As you all know, miles aren’t just about flying or staying at a hotel. Every time they make a transaction, they are reminded about your program.
Finishing in the top four are Turkish Airlines Shop&Miles Garanti Credit Card, BalticMiles MasterCard, Lufthansa Miles & More MasterCard and British Airways American Express Card.
Congratulations Miles&Smiles! Ihsan Baytan, General Manager, accepts the award and says,”Thank you very much. It is a great honor for me to be here and accept this very special and meaningful award.”
How much do Turkish Miles&Smiles like their credit card? It’s not a “10” but it’s very close—the card received a 9.29 value rating from cardmembers. And we see why when the card is both an American Express and MasterCard and has the innovative “Miles in Advance” option, where cardmembers can immediately fly for free by getting miles in advance. You have a year to cover your mileage advance through purchases. (If you don’t spend enough, the remaining amount of miles are deducted from your account, or you’ll be charged a fee per mile on your card.)
Apr 26, 2012 | 2012 Freddie Awards, Best Customer Service
The top four finishers in this category are American AAdvantage, Air Canada Aeroplan, Delta SkyMiles and Southwest Rapid Rewards.
Suzanne Rubin, President, AAdvantage Loyalty Program accepts the Freddie. “Thank you for inspiring us and giving us something to shout about!”
AAdvantage once again rises to the top, this time, by offering members customer service agents who are empowered to help members. AAdvantage customer service is available 24/7 to help members over the inevitable bumps in the road.
Finishing at the top are Hyatt Gold Passport, Taj Hotels & Resorts InnerCircle, Accor A|Club and Starwood Preferred Guest.
