April 24, 2025

GarudaMiles takes the big one

Program of the Year — Airlines, Middle East & Asia/Oceania · Garuda Indonesia GarudaMiles

GarudaMiles is the 2025 Airline Program of the Year in Middle East & Asia/Oceania.

This would prove to be the beginning of something.

Garuda had enjoyed Freddie recognition before, particularly around customer service.

But Program of the Year is different.

It asks voters to consider the entire package.

Earning.

Redemption.

Elite.

Service.

Promotions.

The relationship.

GarudaMiles also won Best Customer Service and Best Redemption Ability in 2025.

Three awards.

And if that sounds impressive, wait a year.

In 2026 GarudaMiles would win four major airline categories.

So 2025 now looks like the moment the program moved from strong regional competitor to Freddie powerhouse.

Every streak starts somewhere.

This one started with Program of the Year.