2000 Annual Freddie Awards (12th) Results

The InterContinental Barclay Hotel | New York, NY

January 27, 2000

Airline

Best Award — Continental Airlines – OnePass
Best Award Redemption — Southwest Airlines – Rapid Rewards
Best Bonus Promotion — Southwest Airlines – Rapid Rewards
Best Customer Service — Southwest Airlines – Rapid Rewards
Best Elite Level — Continental Airlines – OnePass
Best Member Communications — Aeromexico – Club Premier
Best Website — Continental Airlines – OnePass
Program of the Year — Continental Airlines – OnePass

Hotel

Best Award — Hilton – Hilton HHonors Worldwide
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — Hyatt – Gold Passport
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — Marriott Hotels – Marriott Rewards
Best Website — Starwood – Starwood Preferred Guest
Program of the Year — Starwood – Starwood Preferred Guest

Best Affinity Credit Card — Diners Club – Club Rewards

Industry Impact Award — Northwest Airlines – WorldPerks
Industry Impact Award — FlyerTalk
Rising Star Award — Alaska Airlines – Mileage Plan