Past events:

2009 Annual Freddie Awards (21st) Results

The Hilton Airport Hotel | Fort Lauderdale, FL

April 23, 2009

Airline

Best Award — British Airways – Executive Club
Best Award Redemption — Southwest Airlines – Rapid Rewards
Best Bonus Promotion — American Airlines – AAdvantage
Best Customer Service — Midwest Airlines – Midwest Miles
Best Elite Level — Alaska Airlines – Mileage Plan
Best Member Communications — Alaska Airlines – Mileage Plan
Best Website — Alaska Airlines – Mileage Plan
Program of the Year — Alaska Airlines – Mileage Plan

Hotel

Best Award — InterContinental Hotels Group – Priority Club Rewards
Best Award Redemption — Hilton – HHonors
Best Bonus Promotion — InterContinental Hotels Group – Priority Club Rewards
Best Customer Service — Marriott Hotels – Marriott Rewards
Best Elite Level — Marriott Hotels – Marriott Rewards
Best Member Communications — Marriott Hotels – Marriott Rewards
Best Website — Marriott Hotels – Marriott Rewards
Program of the Year — Marriott Hotels – Marriott Rewards

Best Affinity Credit Card — Starwood Preferred Guest American Express

Airline

Best Award — Virgin Atlantic Airways – Flying Club
Best Award Redemption — Etihad Airways – Etihad Guest
Best Bonus Promotion — Etihad Airways – Etihad Guest
Best Customer Service — Virgin Atlantic Airways – Flying Club
Best Elite Level — Delta Air Lines – SkyMiles
Best Member Communications — Etihad Airways – Etihad Guest
Best Website — Etihad Airways – Etihad Guest
Program of the Year — Virgin Atlantic Airways – Flying Club

Hotel

Best Award — Hilton – HHonors
Best Award Redemption — Hilton – HHonors
Best Bonus Promotion — Marriott Hotels – Marriott Rewards
Best Customer Service — Hilton – HHonors
Best Elite Level — Marriott Hotels – Marriott Rewards
Best Member Communications — Marriott Hotels – Marriott Rewards
Best Website — Starwood – Starwood Preferred Guest
Program of the Year — Starwood – Starwood Preferred Guest

Best Affinity Credit Card — Lufthansa Miles & More Credit Card

Airline

Best Award — Virgin Blue Velocity
Best Award Redemption — Virgin Blue Velocity
Best Bonus Promotion — Kingfisher Airlines – King Club
Best Customer Service — Kingfisher Airlines – King Club
Best Elite Level — Jet Airways – Jet Privilege
Best Member Communications — Virgin Blue Velocity
Best Website — Virgin Blue Velocity
Program of the Year — Virgin Blue Velocity

Hotel

Best Award — Starwood – Starwood Preferred Guest
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — Hilton – HHonors
Best Customer Service — Hilton – HHonors
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — Starwood – Starwood Preferred Guest
Best Website — Marriott Hotels – Marriott Rewards
Program of the Year — Starwood – Starwood Preferred Guest

Best Affinity Credit Card — Virgin Blue Velocity NAB Gold Card American Express/Visa

Special Awards

Industry Impact Award — United Airlines – Mileage Plus
Industry Impact Award — Continental Airlines – OnePass