2013 Annual Freddie Awards (25th) Results

Gannett/USA TODAY Corporate Headquarters | McLean, VA

April 25, 2013

Airline

Best Customer ServiceSouthwest Airlines – Rapid Rewards
Best Earning PromotionAmerican Airlines – AAdvantage
Best Elite LevelAmerican Airlines – AAdvantage
Best Redemption Ability AviancaTACA LifeMiles
Program of the YearAmerican Airlines – AAdvantage

Hotel

Best Customer ServiceMarriott Hotels – Marriott Rewards
Best Earning PromotionMarriott Hotels – Marriott Rewards
Best Elite LevelHyatt – Gold Passport
Best Redemption AbilityMarriott Hotels – Marriott Rewards
Program of the YearMarriott Hotels – Marriott Rewards

Best Affinity Credit Card Southwest Airlines – Rapid Rewards

Airline

Best Customer ServiceSAS – EuroBonus
Best Earning PromotionAir France/KLM – Flying Blue
Best Elite LevelAir France/KLM – Flying Blue
Best Redemption AbilityAir France/KLM – Flying Blue
Program of the YearAir France/KLM – Flying Blue

Hotel

Best Customer ServiceIHG Priority Club Rewards
Best Earning PromotionLe Club Accorhotels
Best Elite Level Starwood – Starwood Preferred Guest
Best Redemption Ability Starwood – Starwood Preferred Guest
Program of the YearLe Club Accorhotels

Best Affinity Credit CardFlying Blue American Express

Airline

Best Customer ServiceEmirates – Skywards
Best Earning PromotionJet Airways – Jet Privilege
Best Elite LevelVirgin Australia Velocity
Best Redemption AbilityVirgin Australia Velocity
Program of the YearVirgin Australia Velocity

Hotel

Best Customer Service Hyatt – Gold Passport
Best Earning PromotionTaj Hotels & Resorts Innercircle
Best Elite LevelHyatt – Gold Passport
Best Redemption Ability Hyatt – Gold Passport
Program of the Year IHG Priority Club Rewards

Best Affinity Credit CardJetPrivilege HDFC Bank Credit Card