2016 Annual Freddie Awards (25th) Results

T-Mobile Arena | Las Vegas, NV

April 28th, 2016

Airline

Program of the YearSouthwest Airlines – Rapid Rewards
Best Elite ProgramAmerican Airlines – AAdvantage
Best PromotionAvianca – LifeMiles
Best Customer ServiceSouthwest Airlines – Rapid Rewards
Best Redemption AbilityAvianca – LifeMiles
210 AWARD — Avianca – LifeMiles

Hotel

Program of the YearMarriott Hotels – Marriott Rewards
Best Elite ProgramHyatt – Gold Passport
Best PromotionMGM – M life
Best Customer ServiceMarriott Hotels – Marriott Rewards
Best Redemption AbilityMarriott Hotels – Marriott Rewards
210 AWARD — MGM – M life

Credit Card

Best Loyalty Credit CardStarwood – Starwood Preferred Guest from American Express

Airline

Program of the YearAIR FRANCE/KLM – Flying Blue
Best Elite ProgramLufthansa – Miles & More
Best PromotionAIR FRANCE/KLM – Flying Blue
Best Customer ServiceAIR FRANCE/KLM – Flying Blue
Best Redemption AbilityAIR FRANCE/KLM – Flying Blue
210 AWARDNorwegian Air – Norwegian Reward

Hotel

Program of the YearAccor Hotels – Le Club Accorhotels
Best Elite ProgramStarwood – Starwood Preferred Guest
Best Promotion — Accor Hotels – Le Club Accorhotels
Best Customer Service — Accor Hotels – Le Club Accorhotels
Best Redemption AbilityIHG – IHG Rewards Club
210 AWARD — IHG – IHG Rewards Club

Credit Card

Best Affinity Credit CardFlying Blue American Express Card

Airline

Program of the YearVirgin Australia – Velocity
Best Elite ProgramEL AL – Matmid Club
Best PromotionEL AL – Matmid Club
Best Customer ServiceVirgin Australia – Velocity
Best Redemption AbilityVirgin Australia – Velocity
210 AWARD — Jet Airways – JetPrivilege

Hotel

Program of the YearAccor Hotels – Le Club Accorhotels
Best Elite ProgramHyatt – Gold Passport
Best PromotionAccor Hotels – Le Club Accorhotels
Best Customer ServiceIHG – IHG Rewards Club
Best Redemption AbilityIHG – IHG Rewards Club
210 AWARD — ITC Hotels – Club ITC

Credit Card

Best Affinity Credit CardADIB Etihad Guest VISA Card