1996 Annual Freddie Awards (9th) Results
January, 1996
Airline
Best Frequent Traveler Program — United Mileage Plus
Best Awards — United Mileage Plus
Best Promotion — American AAdvantage
Best Newsletter — American AAdvantage
Best Elite Level — Continental OnePass
Best Customer Service — Delta SkyMiles
Best International Program — British Airways Executive Club
Hotel
Best Frequent Traveler Program — Hilton HHonors
Best Awards — Hilton HHonors
Best Promotion — Hilton HHonors
Best Newsletter — Hilton HHonors
Best Elite Level — Hilton HHonors
Best Customer Service — Marriott Honored Guest Awards
Best International Program — Inter-Continental
Best Affinity Credit Card — American Express Membership Rewards
Rising Star Award — Southwest Airlines Company Club
Rising Star Award — Westin Premier
Impact Award — Bruce Chemel — Managing Director/American AAdvantage