2001 Annual Freddie Awards (13th) Results
The New York Hilton Midtown Hotel | New York, NY
April 26, 2001
Airline
Best Award — Continental Airlines – OnePass
Best Award Redemption — Southwest Airlines – Rapid Rewards
Best Bonus Promotion — Southwest Airlines – Rapid Rewards
Best Customer Service — Midwest Express Airlines – Frequent Flyer
Best Elite Level — Continental Airlines – OnePass
Best Member Communications — Aeromexico – Club Premier
Best Website — Continental Airlines – OnePass
Program of the Year — Continental Airlines – OnePass
Hotel
Best Award — Marriott Hotels – Marriott Rewards
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — Marriott Hotels – Marriott Rewards
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — Marriott Hotels – Marriott Rewards
Best Website — Marriott Hotels – Marriott Rewards
Program of the Year — Starwood – Starwood Preferred Guest
Best Affinity Credit Card — Diners Club – Club Rewards
Airline
Best Award — SAS – EuroBonus
Best Award Redemption — Thai Airways – Royal Orchid Plus
Best Bonus Promotion — SAS – EuroBonus
Best Customer Service — Thai Airways – Royal Orchid Plus
Best Elite Level — SAS – EuroBonus
Best Member Communications — SAS – EuroBonus
Best Website — SAS – EuroBonus
Program of the Year — SAS – EuroBonus
Hotel
Best Award — Marriott Hotels – Marriott Rewards
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — Hyatt – Gold Passport
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — Marriott Hotels – Marriott Rewards
Best Website — Starwood – Starwood Preferred Guest
Program of the Year — Starwood – Starwood Preferred Guest
Best Affinity Credit Card — Qantas Telstra Visa Card (Australia)
Industry Impact Award — American Airlines – AAdvantage
Industry Impact Award — United Airlines – Mileage Plus