2003 Annual Freddie Awards (15th) Results
The Wyndham Hotel | Colorado Springs, CO
April 24, 2003
Airline
Best Award — Alaska Airlines – Mileage Plan
Best Award Redemption — Southwest Airlines – Rapid Rewards
Best Bonus Promotion — Southwest Airlines – Rapid Rewards
Best Customer Service — Southwest Airlines – Rapid Rewards
Best Elite Level — America West Airlines – FlightFund
Best Member Communications — Aeromexico – Club Premier
Best Website — Alaska Airlines – Mileage Plan
Program of the Year — Alaska Airlines – Mileage Plan
Hotel
Best Award — Starwood – Starwood Preferred Guest
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — Marriott Hotels – Marriott Rewards
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — Six Continents – Priority Club Worldwide
Best Website — Starwood – Starwood Preferred Guest
Program of the Year — Starwood – Starwood Preferred Guest
Best Affinity Credit Card — Diners Club – Club Rewards
Airline
Best Award — SAS – EuroBonus
Best Award Redemption — Emirates – Skywards
Best Bonus Promotion — KLM – Flying Dutchman
Best Customer Service — Emirates – Skywards
Best Elite Level — Emirates – Skywards
Best Member Communications — KLM – Flying Dutchman
Best Website — Emirates – Skywards
Program of the Year — Emirates – Skywards
Hotel
Best Award — Starwood – Starwood Preferred Guest
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — Starwood – Starwood Preferred Guest
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — Six Continents – Priority Club Worldwide
Best Website — Six Continents – Priority Club Worldwide
Program of the Year — Starwood – Starwood Preferred Guest
Best Affinity Credit Card — Emirates Skywards Visa/MasterCard
Industry Impact Award — Starwood – Starwood Preferred Guest