2005 Annual Freddie Awards (17th) Results
The Grand Hyatt Hotel | New York, NY
April 28, 2005
Airline
Best Award — America West Airlines – FlightFund
Best Award Redemption — Southwest Airlines – Rapid Rewards
Best Bonus Promotion — Southwest Airlines – Rapid Rewards
Best Customer Service — Southwest Airlines – Rapid Rewards
Best Elite Level — America West Airlines – FlightFund
Best Member Communications — Alaska Airlines – Mileage Plan
Best Website — Alaska Airlines – Mileage Plan
Program of the Year — Alaska Airlines – Mileage Plan
Hotel
Best Award — Starwood – Starwood Preferred Guest
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — IHG Priority Club Rewards
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — IHG Priority Club Rewards
Best Website — IHG Priority Club Rewards
Program of the Year — Starwood – Starwood Preferred Guest
Best Affinity Credit Card — Diners Club – Club Rewards
Airline
Best Award — TAP Air Portugal – Navigator
Best Award Redemption — Gulf Air Falcon – Frequent Flyer
Best Bonus Promotion — Aeroflot – Aeroflot Bonus
Best Customer Service — SN Brussels Privilege
Best Elite Level — TAP Air Portugal – Navigator
Best Member Communications — TAP Air Portugal – Navigator
Best Website — TAP Air Portugal – Navigator
Program of the Year — Swiss TravelClub
Hotel
Best Award — Starwood – Starwood Preferred Guest
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — IHG Priority Club Rewards
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — Starwood – Starwood Preferred Guest
Best Website — Starwood – Starwood Preferred Guest
Program of the Year — Starwood – Starwood Preferred Guest
Best Affinity Credit Card — SN Brussels American Express
Airline
Best Award — Cathay Pacific – Asia Miles
Best Award Redemption — Air New Zealand – Airpoints
Best Bonus Promotion — Thai Airways – Royal Orchid Plus
Best Customer Service — American Airlines – AAdvantage
Best Elite Level — Northwest Airlines – WorldPerks
Best Member Communications — Emirates – Skywards
Best Website — Emirates – Skywards
Program of the Year — Emirates – Skywards
Hotel
Best Award — Starwood – Starwood Preferred Guest
Best Award Redemption — Starwood – Starwood Preferred Guest
Best Bonus Promotion — Hyatt – Gold Passport
Best Customer Service — Starwood – Starwood Preferred Guest
Best Elite Level — Starwood – Starwood Preferred Guest
Best Member Communications — IHG Priority Club Rewards
Best Website — IHG Priority Club Rewards
Program of the Year — Starwood – Starwood Preferred Guest
Best Affinity Credit Card — American Express Membership Rewards
Distinguished Achievement Award — Northwest Airlines – WorldPerks
Distinguished Achievement Award — Mitch-Stuart
Industry Impact Award — Jet Airways – Jet Privilege