2013 Annual Freddie Awards (23rd) Results

Gannett/USA TODAY Corporate Headquarters | McLean, VA

April 25, 2013

Airline

Best Customer Service — Southwest Airlines – Rapid Rewards
Best Earning Promotion — American Airlines – AAdvantage
Best Elite Level — American Airlines – AAdvantage
Best Redemption Ability — AviancaTACA LifeMiles
Program of the Year — American Airlines – AAdvantage

Hotel

Best Customer Service — Marriott Hotels – Marriott Rewards
Best Earning Promotion — Marriott Hotels – Marriott Rewards
Best Elite Level — Hyatt – Gold Passport
Best Redemption Ability — Marriott Hotels – Marriott Rewards
Program of the Year — Marriott Hotels – Marriott Rewards

Best Affinity Credit Card — Southwest Airlines – Rapid Rewards

Airline

Best Customer Service — SAS – EuroBonus
Best Earning Promotion — Air France/KLM – Flying Blue
Best Elite Level — Air France/KLM – Flying Blue
Best Redemption Ability — Air France/KLM – Flying Blue
Program of the Year — Air France/KLM – Flying Blue

Hotel

Best Customer Service — IHG Priority Club Rewards
Best Earning Promotion — Le Club Accorhotels
Best Elite Level — Starwood – Starwood Preferred Guest
Best Redemption Ability — Starwood – Starwood Preferred Guest
Program of the Year — Le Club Accorhotels

Best Affinity Credit Card — Flying Blue American Express

Airline

Best Customer Service — Emirates – Skywards
Best Earning Promotion — Jet Airways – Jet Privilege
Best Elite Level — Virgin Australia Velocity
Best Redemption Ability — Virgin Australia Velocity
Program of the Year — Virgin Australia Velocity

Hotel

Best Customer Service — Hyatt – Gold Passport
Best Earning Promotion — Taj Hotels & Resorts Innercircle
Best Elite Level — Hyatt – Gold Passport
Best Redemption Ability — Hyatt – Gold Passport
Program of the Year — IHG Priority Club Rewards

Best Affinity Credit Card — JetPrivilege HDFC Bank Credit Card

Past events: