2018 Annual Freddie Awards (28th) Results
Museum of Flight | Seattle, WA
April 26th, 2018
Airline
Program of the Year — Southwest Airlines – Rapid Rewards
Best Elite Program — American Airlines – AAdvantage
Best Promotion — Southwest Rapid Rewards
Best Customer Service — Southwest Airlines – Rapid Rewards
Best Redemption Ability — Southwest Airlines – Rapid Rewards
210 AWARD — Avianca – LifeMiles
Hotel
Program of the Year — Marriott Hotels – Marriott Rewards
Best Elite Program — Marriott Hotels – Marriott Rewards
Best Promotion — MGM – M life Rewards
Best Customer Service — Marriott Hotels – Marriott Rewards
Best Redemption Ability — Marriott Hotels – Marriott Rewards
210 AWARD — MGM – M life Rewards
Credit Card
Best Loyalty Credit Card — Southwest Airlines – Rapid Rewards Premier Credit Card – Chase
Airline
Program of the Year — Norwegian Air – Norwegian Reward
Best Elite Program — Aeroflot Bonus
Best Promotion — Norwegian Air – Norwegian Reward
Best Customer Service — Aeroflot Bonus
Best Redemption Ability — Aeroflot Bonus
210 AWARD — Aeroflot Bonus
Hotel
Program of the Year — Accor Hotels – Le Club Accorhotels
Best Elite Program — Marriott – Marriott Rewards
Best Promotion — Accor Hotels – Le Club Accorhotels
Best Customer Service — Accor Hotels – Le Club Accorhotels
Best Redemption Ability — Accor Hotels – Le Club Accorhotels
210 AWARD — IHG Reward Club
Credit Card
Best Affinity Credit Card — American Express – Membership Rewards
Airline
Program of the Year — Virgin Australia – Velocity
Best Elite Program — Virgin Australia – Velocity
Best Promotion — Emirates Skywards
Best Customer Service — Virgin Australia – Velocity
Best Redemption Ability — Virgin Australia – Velocity
210 AWARD — Saudia Alfursan
Hotel
Program of the Year — IHG Rewards Club
Best Elite Program — Starwood – Starwood Preferred Guest
Best Promotion — IHG Rewards Club
Best Customer Service — Accor Hotels – Le Club Accorhotels
Best Redemption Ability — Accor Hotels – Le Club Accorhotels
210 AWARD — TAJ Innercircle
Credit Card
Best Affinity Credit Card — ADCB Etihad Guest Above Visa Card